Preview
This is a preview of a customer case study.
Case Study
How Active raised the bar in compliance with Onsite
Active Building Management is one of the largest building management companies in Auckland, with over 100 buildings and 50+ staff. When they decided to move off MyBoss after years on another provider, they needed more than a new platform—they needed a partner they could count on for support and collaboration. With after-hours and weekend teams, reliable support was critical. Onsite delivered that, plus custom reporting, automated manual tasks, and a smooth migration that made the switch feel easy.
A partner for support and collaboration
Active’s size and operating hours meant they couldn’t afford a vendor that went quiet after go-live. They needed a team that would collaborate on custom reporting, automate mundane manual work, and keep improving the platform. Since joining Onsite, they’ve seen the product evolve continuously and have built a close relationship with the technical team.
"It was critical for us to have a partner we could count on for support and collaboration. With Onsite, we’ve been able to set up custom reporting, automate manual tasks, and the platform keeps improving. The relationship with the technical team has been a real benefit."
The team at Active Building Management
Leadership
Contractor sign-in, inductions, and real-time visibility
Delivering best-in-class service and compliance across 100+ sites was non-negotiable for Active. By using Onsite’s contractor sign-in and induction tools, they gained real-time visibility into activity across their portfolio and ensured every contractor signing onto a site understood the risks and requirements. Compliance and oversight became consistent and traceable.
"Contractor sign-in and inductions gave us real-time visibility across our sites. We know who’s on site and that they’ve understood the risks. That’s exactly what we need at our scale."
The team at Active Building Management
Leadership
Seamless migration from MyBoss
After years on another building management platform, the thought of moving 100+ buildings and years of data was daunting. Onsite imported Active’s data seamlessly and worked alongside them so the team could switch without disruption. The transition was smooth enough that Active’s leadership were excited about the move and able to schedule in-person workshops with Onsite to find further improvements.
"Onsite made the migration seamless. Our data came across, the team could switch without drama, and we were able to sit down in person and look for room for improvement. It felt like a real partnership from day one."
The team at Active Building Management
Leadership
What’s next
Active continues to work closely with Onsite as the platform evolves. The combination of reliable support, contractor and induction tools, and an ongoing partnership has given them the visibility and compliance foundation they need to deliver best-in-class service across their portfolio.
Active Building Management
Auckland, NZ