Preview
This is a preview of a customer case study.
Case Study
How Rise preserved years of data by migrating to Onsite
Rise had been using another facilities management platform for over five years when the platform was sunset. They had built up a wealth of knowledge and historical data in the system and couldn’t afford to lose it. After evaluating options in the market, Onsite stood out: we were uniquely positioned to onboard their historical data and tailor a bespoke setup for their unique business needs.
A responsive partner for migration
Moving years of data and workflows from a legacy system is a major undertaking. Rise needed a team that would work alongside them to map data, configure the new setup, and get everyone comfortable before go-live. Our team worked closely with Jacob Maselli, Rick Baker, and the rest of the Rise team to make the transition smooth and keep operations running.
"The responsiveness of the Onsite team made a real difference. They understood our history with FM Link and worked with us to bring our data across and get the setup right for how we actually work."
Jacob Maselli and Rick Baker
Rise
Inspections and historical records for aged care
Rise works with aged care facilities, where historical records aren’t optional—they’re critical for compliance and care. One of the features they rely on most is our inspections tool. The mobile inspections app lets their team capture a clear, point-in-time record on site, so they have an audit trail and can demonstrate that checks were done when and where they mattered.
"In aged care, you need historical records you can rely on. The mobile inspections app gives our team a straightforward way to capture a point-in-time record, and we know we’ve got the history we need."
The team at Rise
Operations
What’s next
Rise continues to use Onsite as their central platform for facility management and inspections. The combination of a successful data migration, a setup built around their needs, and reliable inspection records has given them a solid foundation to serve their aged care clients with confidence.

Rise Facilities Management
Melbourne, VIC