Case management that remembers
Capture every issue once, then put that history to work whenever the next case appears.
Powerful Issue Tracking
Capture a record of every incident, maintenance activity, and more.Capture in Seconds
Streamlined capture of incidents, maintenance activities, and more.
Mobile & Desktop
Capture cases on the go, or from your desk.
Your building remembers what your team can’t.
Every case adds to a living history of your building. Onsite connects the issue in front of you with what has happened before, then brings recurring patterns, wider concerns, and practical next steps to the surface.
Recognise what keeps coming back
Connect a new case with similar issues from the same building, even when the wording is different.
See beyond a single incident
Understand when a fault is isolated, recurring in one location, or appearing across the property.
Keep knowledge through every handover
Give new managers the context that used to live in someone else’s memory or inbox.
Case 00482
Harbour View
Current case
Water leak above unit 904
Water staining has returned near the kitchen ceiling after heavy rain. The resident reported a similar issue last winter.
Insights
Pattern
Similar water ingress has been reported through the level 9 north stack three times in the past 14 months.
Suggested next step
Review the open plumbing work order on case 00429 before arranging another isolated repair.
Powerful Capabilities
Capture Relationships
Capture links to Units, People, Assets, and more.
Work Orders
Generate and issue work orders to contractors in seconds.
Quotes
Easily manage and track quotes.
Invoices
Easily manage and track invoices.
Assignee
Work as a team and delegate case responsibility.
Building Memory
Carry years of building context through every team change and management handover.
Case Insights
Spot recurring faults, wider building patterns, and practical next steps backed by related cases.
Audit Timeline
View a full timeline of case history.
Reporting
Generate reports to send to the owners corporation.