Inside Onsite
Your everyday writing co-pilot
Turn rough notes into clear resident communications without leaving the broadcast editor. Draft faster, adjust the tone, and keep the final say.
Claude ChatGPT MCP
Market-leading AI for strata building management.
Use AI inside Onsite to find patterns in your building history and draft communications. Connect Claude or ChatGPT when you want to use that live context across a broader task.
Learns from your case history Works with Claude and ChatGPT Permission-aware
Case insights
Your building remembers what your team can’t.
Every case adds to a living history of your building. Onsite connects the issue in front of you with what has happened before, then brings recurring patterns, wider concerns, and practical next steps to the surface.
Recognise what keeps coming back
Connect a new case with similar issues from the same building, even when the wording is different.
See beyond a single incident
Understand when a fault is isolated, recurring in one location, or appearing across the property.
Keep knowledge through every handover
Give new managers the context that used to live in someone else’s memory or inbox.
Case 00482
Harbour View
Current case
Water leak above unit 904
Water staining has returned near the kitchen ceiling after heavy rain. The resident reported a similar issue last winter.
Insights
Pattern
Similar water ingress has been reported through the level 9 north stack three times in the past 14 months.
00187 00311 00429
Suggested next step
Review the open plumbing work order on case 00429 before arranging another isolated repair.
Built from the building’s case history, with the source cases attached.
Use AI where the work already happens.
Start inside Onsite for fast, focused assistance. Connect your preferred AI client when a task spans tools, documents, or a bigger workflow.
Through Onsite MCP
Bring the AI tools you already use
Connect Claude, ChatGPT, or another compatible client to Onsite. Combine building data with email, documents, spreadsheets, and presentations to complete multi-step work.
Email to case
Carry the history across, not just the subject line.
Live management reports
Build owner-ready packs from current site data.
Case reviews with photos
Read the detail, comments, and attachments together.
Updates that write back
Log an approved update where the team can see it.
Ask naturally.
Work with real data.
Onsite MCP gives a supported AI client a secure path to the same building context your team relies on, within your account permissions and approved access.
View the connection guideHow teams use Onsite with Claude and ChatGPT.
See how building teams use live Onsite data to handle everyday work, from turning an email into a case to preparing management reports. Choose an example to see how it works and copy a prompt to try yourself.
Turn an email thread into a case with history
Paste or connect an email thread, create an Onsite case for the issue, then add comments that log each step taken in the thread. Backdate comment times so the case timeline matches when things actually happened.
Your data. Your access. Your call.
AI should make building work easier without weakening the controls around it. Onsite keeps access tied to existing users and permissions.
Your permissions still apply
AI tools can only access the buildings and information available to your Onsite account.
You stay in control
Connections are opt-in, actions are explicit, and access can be disconnected when you choose.
Grounded in live building data
Work from current cases, comments, residents, contractors, documents, and building knowledge.
Put your building data to work.
Start with Onsite’s built-in assistant, or connect your preferred AI client through our remote MCP server.