We’re excited to announce our biggest update yet, packed with new features and improvements. Welcome to our new partners, and thank you to our existing customers for your continued support.
Introducing the Contractor Portal
When issuing work orders and quote requests to contractors, you can now send them a link to a dedicated contractor portal. This portal allows contractors to view job details, schedule their work, and quotes or invoices.

Automatically Issue Recurring Work Orders
You can now automatically issue recurring work orders to contractors. This is a great way to ensure that contractors are always on top of their work, and that you’re not missing any important tasks. Just like maintenance notifications, you can choose to issue these from one week, to 6 weeks in advance.

Advanced Maintenance Scheduling Options
We’ve added new advanced maintenance scheduling options, allowing you to schedule maintenance tasks for specific days of the month (ie. every 2nd Tuesday), or weekly on specific days of the week (ie. every Monday and Wednesday).

New Filtering Options
We’ve added a suite of new filtering options, allowing you to filter cases, and other records by a variety of criteria. We’ve extended this to the management reporting system, bringing you more control over the cases you’re reporting on.

Additional Export Options
This month we’ve added new a handful additional export options, including inspections, and pets. We’re proud to offer market leading export functionality that puts you in control of your building’s information.

Inventory Feature
We’ve added a brand new inventory feature, allowing you to track and manage your building’s inventory. This feature is designed to track consumable items, and other assets that are used in your building - think Smoke Alarms, Air Filters, lightbulbs, and other items that are used across your building.

New Organisation Tools
We’ve added a brand new organisation contractor directory, allowing you to setup preferred contractors to use across your buildings. Stay tuned for more updates on this feature in the coming months.

Improved Management Reporting
We’ve unified our reporting engine, so you can now generate the same beautifully formatted report in both PDF and Word formats. This new simplified system makes it much easier for us to roll out improvements and enhancements moving forward. For customers, this means not only a streamlined experience but also access to more advanced filtering options when creating reports.
Minor Updates
- Adds ability to easily open cases, and other records in a new tab.
- Add search to recurring maintenance section.
- Add ability to recover deleted cases.
- Display SMS Broadcast token usage in draft mode.
- Adds temporary access code for digital lockboxes.
- Adds ability to export inspections.
- Adds fuzzy search to building search to ignore typos.
- Adds asset count to category view.
- Adds forward / back button when viewing unit for easy navigation.
- Fixes unit page cache bug.
- Performance improvements making the app feel even faster and more responsive.
Stuck in an annual contract? We’ll bridge the gap, and beat it.
Reach out to our team with a copy of your current contract and get Onsite for free until your current contract expires (up to 3 months) plus, we’ll beat your current deal.