Case Study
A relief in many aspects
When Building Management and Concierge at Signature were forced to move to MYBOS v4, they were left frustrated with a buggy experience, and a lack of support.
A seamless transition
Onsite seamlessly transitioned Signature from MYBOS to Onsite, with no loss of data or functionality. The team were able to quickly get the hang of Onsite, requiring no training.
Knowing that they had a system that was easy to use, and local support at the ready, the team at Signature were able to focus on what really mattered - their residents.
"Having recently switched over to Onsite, it has been such a relief in many aspects!"
Tyler Filippi
Building Manager, Signature
SMS Notifications
When Building Management received a last minute notice of urgent carpark works, they raced to get all residents notified. Using Onsite’s SMS feature, they were able to contact over 300+ residents & tenants in an instant.
"The SMS feature to contact over 300+ residents & tenants for short notice jobs in an instant definitely helped! This feature will come in handy for the future! This is just 1 of the many great features Onsite provides! "
Tyler Filippi
Building Manager, Signature
A partnership for the future
As one of Onsite’s first customers with a full time concierge, the team at Signature were able to provide valuable feedback and suggestions to help shape the product.
One such suggestion was the ability to send SMS messages from the existing concierge phone number. Onsite was able to implement this feature within days, allowing the team to communicate with residents in a more personal and immediate way.
"Thank you for your assistance and guidance Nathan! 🙌 looking forward to working with you for many more years to come!"
Tyler Filippi
Building Manager, Signature
Signature
Wollongong, NSW
160 Lots (Premium)