The Best Maintenance Management Software for Strata in Australia and New Zealand in 2025

Choosing the right maintenance management software is one of the most important decisions strata managers, building managers, and facilities teams can make. Well designed software reduces administrative workload, improves compliance, strengthens communication, and ultimately increases asset longevity. But with so many tools now available across Australia and New Zealand, identifying the best-fit platform can feel overwhelming.

Recent insights highlight platforms commonly used by strata managers, including Stratafy, MYBOS, SMATA, Arcsite, and i4T Maintenance. These tools vary significantly in scope, usability, and alignment with strata-specific workflows.

This article breaks down what matters most when evaluating strata maintenance software in 2025, how key platforms compare, and why unified systems such as Onsite provide a modern, high performing option for strata and facilities teams across ANZ.

Why Strata Maintenance Management Is More Complex Than Ever

Strata environments have unique operational challenges. Managers must balance:

Increasing compliance obligations
Growing expectations from residents
Rising maintenance costs
Coordination across contractors, owners, tenants, committees, and building managers
Transparency requirements around quotes, approvals, and expenditure
Asset lifecycle tracking across diverse building types

Traditional spreadsheets or email based tracking simply cannot keep up. Modern strata teams require software that centralises communication, automates tasks, and ensures that nothing slips through the cracks.

What Makes the Best Strata Maintenance Software in 2025?

Based on trends across leading platforms, there are several core capabilities that define high performing solutions.

1. Work Order and Maintenance Tracking

A centralised system must capture issues, convert them into actionable tasks, and guide them from submission to completion. The best software supports:

Categorised maintenance requests
Status updates visible to all stakeholders
Photo and document attachments
SLA tracking
Automated reminders

Platforms like Stratafy and MYBOS highlight their work order tools as primary features, reinforcing how essential these capabilities are for strata teams.

2. Contractor Management

Managing trades is a constant challenge for strata managers. You need a reliable system that enables:

Centralised vendor information
Compliance document storage
Job allocation and scheduling
Communication logs
Performance history

Tools such as i4T Maintenance are known for their contractor networks, but many platforms still lack the end to end compliance and auditability required today.

3. Resident Mobile Access

A common theme across the software is the importance of resident engagement. Multiple platforms promote resident apps that support communication, announcements, and requests.

The best systems give residents clarity on maintenance progress, building updates, amenity bookings, and emergency contacts.

4. Analytics and Reporting

Strata committees expect transparency. Managers need real data they can present clearly, including:

Maintenance expenditure
Contractor performance
Asset lifecycle projections
Response time metrics
Compliance status

Stratafy is noted for its live analytics, and this reflects a broader industry shift: data is now mandatory for effective building management.

5. Asset Registers and Lifecycle Management

Strata buildings often contain hundreds of assets, from HVAC systems to fire panels. Effective software should log:

Asset condition
Warranty data
Maintenance history
Planned maintenance schedules
Replacement forecasts

This helps reduce emergency repair costs and improves long term budgeting.

6. Communication Features

Poor communication is one of the top complaints in strata environments. Modern systems should support:

Announcements
SMS and email notifications
Document sharing
Committee communication
Automated status updates

7. Ease of Use

The best software is not necessarily the most feature heavy. It is the one your team actually enjoys using. A clean interface reduces onboarding time and improves adoption across residents, managers, and trades.

Comparing Popular Strata Maintenance Platforms

The PDF highlights a number of commonly referenced platforms. Here is a high level comparison based on publicly known features and the specific needs of strata management.

Stratafy

Feature rich for building and strata workflows
Includes CRM, work orders, and resident app
Strong analytics
Best suited to teams wanting broad functionality

MYBOS

Known for communication tools and amenity bookings
Clean interface
Strong resident engagement features
Suitable for managers focused on communication and task tracking

SMATA

Designed for facilities and maintenance control
Emphasises workflows and compliance
Appeals to mixed strata and commercial portfolios

Arcsite

Architectural and work documentation platform
More suited to trades and design teams than full strata management

i4T Maintenance

Strong contractor focus
Good for service suppliers and maintenance coordination
Less strata specific than others

These platforms each offer strengths, but most focus on only part of the overall strata ecosystem. Few deliver a simple, unified, strata friendly interface that combines maintenance, contractor management, asset registers, resident communication, and compliance in one place.

Why Strata and Building Management Teams Are Turning to Onsite

Onsite is built specifically for strata and building management in Australia and New Zealand. While many competitors came from either the contractor, facilities, or communication side of the industry, Onsite was purpose built to cover the full spectrum of strata management needs.

Key Advantages of Onsite for Strata Teams

A Complete Maintenance Workflow

Onsite provides end to end work order management:

Capture issues from residents or staff
Allocate tasks to contractors
Track progress in real time
Maintain a full audit trail
Attach images, invoices, and notes

Managers gain full clarity without digging through scattered emails or messages.

Contractor Compliance Built In

Onsite makes it easy to store and track contractor insurance, certifications, and safety documentation. Before a contractor attends a job, managers can confirm compliance with a single click.

Resident and Committee Engagement

Onsite includes communication tools that allow managers to send updates, notices, and announcements so committees stay informed and residents feel connected.

Powerful Asset Register Tools

Onsite helps buildings understand the condition, cost, and maintenance needs of every major asset. This directly supports long term planning, budget forecasting, and proactive maintenance.

A Clean, Simple Interface

Unlike some platforms with heavy feature bloat, Onsite is designed for day to day usability. Strata managers can onboard quickly and work efficiently.

How to Evaluate Which Platform Is Right For You

When choosing a strata maintenance system, consider these key questions:

Does it support both reactive and planned maintenance?
Can it manage contractor compliance and communication in one place?
Will committees easily understand the output and reports?
Does the interface reduce your workload rather than complicate it?
Can residents submit requests easily and transparently?
Does it support asset lifecycle management?
Does the vendor provide local support in Australia and New Zealand?

If the answer to most of these is yes, you have found a system that can streamline your strata operations for years to come.

Final Thoughts: The Best Strata Maintenance Software Is the One That Unifies Your Workflow

We have mentioned several widely used tools in the industry, each offering useful features. But in 2025, strata teams need more than isolated features. They need a platform that consolidates maintenance, communication, compliance, and asset management into a single, intuitive system.

This is exactly what Onsite delivers for strata managers across Australia and New Zealand.

If you want to simplify your maintenance workflows, strengthen communication, and modernise your building management processes, Onsite is an excellent place to start.

Get Started With Onsite Today

Ready to see how modern building management software can transform your strata operations?
Start using Onsite today and discover a smarter way to manage maintenance, contractors, residents, and assets.

Learn more and get started now.

The Best Maintenance Management Software for Strata in Australia in 2025