Onsite now supports the Model Context Protocol (MCP), letting you connect your account to Claude, ChatGPT, and other AI tools - and work with your building data from the apps you already use.
- Ask and act in plain language - pull up open cases or overdue work orders, then create a case, log a comment, or update records without touching a dashboard.
- Bring your own AI - works with any client that supports remote MCP.
- Your rules apply - everything runs within your existing user permissions and approved scopes.
A few things you can do with it:
- Turn an email thread into a case, with comments backdated to match the timeline
- Generate an owner-ready building report in PowerPoint from live data
- Set up an asset register from a spreadsheet or photo
- Ask a building-specific question and get an answer cited from site knowledge
Demo
See Onsite MCP connected in an AI client and used against live building data.
Recipes
Once connected, try these example workflows. Click a recipe to see the details and sample prompt.
Turn an email thread into a case with history
Paste or connect an email thread, create an Onsite case for the issue, then add comments that log each step taken in the thread. Backdate comment times so the case timeline matches when things actually happened.
Set up accounts from a budget file
Upload a budget spreadsheet in Excel and ask your AI client to map lines into Onsite accounts. Review the proposed structure, then create or update accounts without re-keying the file by hand.
Generate a rich building management report
Pull live building data through Onsite MCP - cases, finances, occupancy, and more - and generate a PowerPoint management report you can share with owners, boards, or your team.
Write up open cases with photos
Find the building, list open cases, then open each case in full. That pulls description, comments, contractor or unit context, and attachment links so your write-up includes real photos - not just summary rows.
Ask a building-specific knowledge question
Ask questions about a specific building - access rules, plant details, or how something works on site - and get an answer grounded in that building’s knowledge articles and attributes, with citations.
Answer how-to product questions
When someone asks how to use Onsite (for example case types or broadcasts), search the product help and open the matching article. Use help for UI guidance - not live building lists.
Log a case update or comment
Confirm the building and case, then update fields and optionally add a comment. Only write when the user asks and their permissions allow it.
Find a resident by name or unit
Search residents by name, email, phone, or unit when you need contact details or to confirm who lives where.
Import contractors from a screenshot
Drop in a screenshot of a contractor list, extract each company, check for existing records, look up ABN/NZBN where possible, and create the missing contractors for the building with emails when available.
Connect in a couple of minutes at onsite.fm/mcp.