Onsite's MCP server is now available

Turn an email thread into a case with history

Paste or connect an email thread, create an Onsite case for the issue, then add comments that log each step taken in the thread. Backdate comment times so the case timeline matches when things actually happened.

Set up accounts from a budget file

Upload a budget spreadsheet in Excel and ask your AI client to map lines into Onsite accounts. Review the proposed structure, then create or update accounts without re-keying the file by hand.

Generate a rich building management report

Pull live building data through Onsite MCP - cases, finances, occupancy, and more - and generate a PowerPoint management report you can share with owners, boards, or your team.

Write up open cases with photos

Find the building, list open cases, then open each case in full. That pulls description, comments, contractor or unit context, and attachment links so your write-up includes real photos - not just summary rows.

Ask a building-specific knowledge question

Ask questions about a specific building - access rules, plant details, or how something works on site - and get an answer grounded in that building’s knowledge articles and attributes, with citations.

Answer how-to product questions

When someone asks how to use Onsite (for example case types or broadcasts), search the product help and open the matching article. Use help for UI guidance - not live building lists.

Log a case update or comment

Confirm the building and case, then update fields and optionally add a comment. Only write when the user asks and their permissions allow it.

Find a resident by name or unit

Search residents by name, email, phone, or unit when you need contact details or to confirm who lives where.

Import contractors from a screenshot

Drop in a screenshot of a contractor list, extract each company, check for existing records, look up ABN/NZBN where possible, and create the missing contractors for the building with emails when available.