Changelog

Updated Knowledge Base - New Editor + Share Links

28 May 2026

We’ve launched a brand new editor for the knowledge base. It’s easy (and genuinely fun) to create articles for SOPs, building handbooks, or general information. Personalise each article with cover images and icons for instant recognisability, and embed cases and other records directly into your documents.

For customers currently using tools like Notion to manage building documentation, this means one less subscription to worry about.

You can now generate a public share link for any knowledge base article so residents (or anyone else) can view it without needing to log in to Onsite. It’s perfect for things like a building onboarding manual, community guidelines or anything else you’d like to share more widely. And because it lives in Onsite, keeping it up to date is easy.