Skip to content

Insurance Documents

Onsite includes a system for managing contractor compliance & insurance documents

  • Workers Compensation
  • Public Liability
  • Professional Indemnity
  • Licenses

Uploading Documents

The upload insurance documents to a contractor

  • View Contractor page
  • Ensure contractor has a valid ABN or NZBN
  • In the License and Insurance section, click Add
  • Click to upload, or drag and drop relevant file

Our systems will analyse the uploaded document and extract key information

Once verified, click Upload

Global Compliance Database

Onsite centralised the management of these documents across all customers. In many cases, we may already have the relevant documents on file when you add a contractor to a site.

Expiry Notifications

Ahead of a document expiry, Onsite will send an automated email to the contractor requesting updated documents.

In many cases, the contractor will not receive their updated documentation until shortly before expiry. As such, our request is sent approximately 3 days ahead of expiry to optimise for contractor self upload.

Manager Notifications

If the contractor does not supply the relevant documentation within a reasonable timeframe, our system will then send a notification to the site contact. Users should expect these a few days after the compliance expiry.

Timeline

See our timeline guidance for notifications below. Note exact timing is not guaranteed.

We continue to optimise timing of notifications.

3 Days before expiry

Contractor will receive email notification with link to direct upload

Day of expiry

Contractor will receive followup reminder if they are yet to upload

3 days after expiry

Building manager will receive email notification.

Compliance Emails

Emails to contractor will be sent from Onsite and branded as such.

You are unable to customise the appearance of these emails.

Example Compliance Email

Example Compliance Email