· Nathan Croxton  · 2 min read

Modernising Strata Communication

The Communication Challenge in Strata Communities

Managing communication in strata buildings has traditionally been a complex and time-consuming task. From emergency notifications to routine updates, reaching all residents effectively has been a persistent challenge for building managers and committees.

A Modern Solution for Modern Buildings

Building management systems like Onsite are transforming how strata communities communicate. With integrated communication tools, managers and committees can now reach residents instantly through multiple channels, ensuring important messages never go unnoticed.

Email Communication: Beyond Basic Updates

Email remains the backbone of strata communication, perfect for:

  • Regular building updates
  • Community newsletters
  • Meeting notifications
  • Document sharing
  • General announcements

Why Choose Onsite for Email Management?

  • Comprehensive Reach: Message all stakeholders - residents, tenants, agents, and owners - from one platform
  • Committee Empowerment: Enable committee members to communicate directly with residents
  • Analytics & Tracking: Monitor email performance with open rates and bounce tracking
  • Compliance Made Easy: Built-in unsubscribe management meets legal requirements
  • AI-Powered Assistance: Draft professional emails quickly with our intelligent writing assistant
  • Template Library: Access pre-written templates for common communications

SMS Communication: When Time is Critical

SMS messaging is your direct line to residents when immediate attention is required. Common uses include:

  • 🚨 Emergency notifications
  • 🚰 Maintenance alerts
  • 🏗️ Access restrictions
  • ⚡ Service interruptions

Smart SMS Usage

While SMS messages cost approximately $0.05 per recipient, their value in critical situations is immeasurable. We recommend:

  • Reserving SMS for truly urgent communications
  • Creating pre-approved message templates for emergencies
  • Setting clear guidelines for SMS usage
  • strata
  • communication
  • property management
Share:
Back to Blog