· Nathan Croxton · 2 min read
Modernising Strata Communication
The Communication Challenge in Strata Communities
Managing communication in strata buildings has traditionally been a complex and time-consuming task. From emergency notifications to routine updates, reaching all residents effectively has been a persistent challenge for building managers and committees.
A Modern Solution for Modern Buildings
Building management systems like Onsite are transforming how strata communities communicate. With integrated communication tools, managers and committees can now reach residents instantly through multiple channels, ensuring important messages never go unnoticed.
Email Communication: Beyond Basic Updates
Email remains the backbone of strata communication, perfect for:
- Regular building updates
- Community newsletters
- Meeting notifications
- Document sharing
- General announcements
Why Choose Onsite for Email Management?
- Comprehensive Reach: Message all stakeholders - residents, tenants, agents, and owners - from one platform
- Committee Empowerment: Enable committee members to communicate directly with residents
- Analytics & Tracking: Monitor email performance with open rates and bounce tracking
- Compliance Made Easy: Built-in unsubscribe management meets legal requirements
- AI-Powered Assistance: Draft professional emails quickly with our intelligent writing assistant
- Template Library: Access pre-written templates for common communications
SMS Communication: When Time is Critical
SMS messaging is your direct line to residents when immediate attention is required. Common uses include:
- 🚨 Emergency notifications
- 🚰 Maintenance alerts
- 🏗️ Access restrictions
- ⚡ Service interruptions
Smart SMS Usage
While SMS messages cost approximately $0.05 per recipient, their value in critical situations is immeasurable. We recommend:
- Reserving SMS for truly urgent communications
- Creating pre-approved message templates for emergencies
- Setting clear guidelines for SMS usage
- strata
- communication
- property management