Refreshed Resident App
The resident app has been rebuilt from the ground up.
Read moreChangelog
We're always working to improve Onsite, and we're excited to share our updates with you.
API docs refreshed
We've updated our API documentation with a cleaner interface and a better developer experience. You can now test requests directly in the docs using the OAuth client - no external tool needed. We've also improved the coverage around query parameters, making it easier to...
Read moreVideo Support in App - Cases & Inspections
You can now capture and attach videos to cases and inspections directly from the building manager app. Capture a walkthrough of an issue, document a defect in detail, or record anything worth keeping in context - right alongside your photos, notes, and files. Videos are stored...
Read moreNew automated case closure when work is completed
We've automated the link between work orders, cases, and scheduled maintenance. When you mark the last open work order as Completed, Onsite now closes the case for you and ticks off the linked maintenance instance on the calendar - no separate "complete maintenance" step needed....
Read moreUpdated Knowledge Base - New Editor + Share Links
We've launched a brand new editor for the knowledge base. It's easy (and genuinely fun) to create articles for SOPs, building handbooks, or general information. Personalise each article with cover images and icons for instant recognisability, and embed cases and other records...
Read moreNew Portfolio Dashboard
The portfolio dashboard has been updated to put what matters most front and centre. Instead of leading with the map, you'll now see your recently viewed sites and records at the top which makes it easy to jump straight back into where you left off without needing to search.
Read moreImproved Amenity Booking Handling
Amenity bookings can now include booking notes, and when approving and declining bookings, you can also include a message to the resident. Receiving a booking decline without a reason can be quite harsh, so we're excited for this improvement to go live.
Read moreLockbox Integration Improvements
To celebrate the release of the Igloohome Lockbox 4, we've made some improvements to our Igloohome integration. You can now view lockbox battery state in Onsite, along with other details like the Igloohome property name. It's also easier than ever to purchase hardware, with...
Read moreInstant SMS Credit Top Up
You can now instantly top up SMS credits in platform. Simply open the billing tab and select the amount of credits to add.
Read moreBroadcast Group Bugfix
Fixed a bug where archived residents with a committee role could be included in broadcasts.
New Filters on Global Workorders & Quote Requests
Two new filters are now available on the global workorders and quote requests lists:
Read moreKey Register Improvements
We've rebuilt our key management UI. The refreshed layout makes it easier than ever to view and search for keys.
Updated Document Library
The document library has had a glow-up - and a full rebuild underneath. The visible bits are cleaner and tidier, but the real story is what's under the hood: a fresh foundation that'll let us ship new features here much faster. Stay tuned.
Improvements to Shift Logs, Inductions, Emails & More
We’ve launched a powerful new shift log feature, making it easier than ever to capture and organise shift notes.
Read moreNew Bulk Import Feature & Case Tags & More
We're excited to share another month of updates, packed with new improvements to make managing your building even easier. This release introduces powerful new bulk import tools for seamless onboarding, richer tagging and reporting capabilities, enhanced amenity management...
Read moreOur Biggest Update Yet
We're excited to announce our biggest update yet, packed with new features and improvements. Welcome to our new partners, and thank you to our existing customers for your continued support.
Read moreSecure Time-Limited Lockbox Access
We’ve introduced a brand-new integration for managing digital lockboxes, making it easier than ever to provide contractors with secure, temporary access.
Read moreBuilding Manager App, Portal Improvements
We released our new building manager app, which is a native app for iOS and Android.
Read moreBulk File Uploads, Small Improvements
Setting up a new site is now easier than ever! You can now upload multiple folders full of files directly to the documents library.
Read moreLive Chat, Knowledge Base, Maintenance Reminders, and Reporting
We're excited to share our latest product enhancements with you. Over the past few weeks, we’ve rolled out several significant upgrades, including
Read moreContractor Inductions, Email Domains, and More
We’ve shipped some exciting updates over the past month! Highlights include contractor inductions, support for custom email domains, and more.
Read moreNew Resident App, MFA & Passkey Support
We shipped a dedicated app for residents! It replicates the functionality of existing web portal, and brings a really nice and clean native experience.
Read moreMaintenance Scheduling, Building Contacts
We've introduced the maintenance scheduler, which provides a simpler way to schedule future maintenance instances.
Read moreSummary Widget, Case Filters
The new dashboard summary widget provides key information at a glance, and makes it easy to quickly jump to the relevant page in Onsite.
Read moreParking Tickets, Improved Navigation, and Calendar Drag & Drop
We're excited share our latest product updates from November. As always, everything is live in Onsite today.
Read moreVisitor Parking, Case Templates
Our new dedicated visitor parking feature takes the hassle out of visitor parking management, ensuring fair usage for all residents. With an easy booking system, residents and their guests can reserve spots, helping everyone enjoy convenient and equitable access to parking.
Read moreQuote Issuing, Invoice Management, and Key Management
In addition to our existing seamless quote request capability, you can now also capture & track quotes that have been requested outside of Onsite.
Read moreRelated Cases, Refreshed Units Look, Bulk Package Entry
Onsite will now automatically recommend related cases, empowering users with contextual knowledge. As we look to the long term management of a building, this powerful feature will ensure that both committees and management staff are aware of similar issues, even if they occurred...
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